Privacy Policy

1. Introduction

ContactBlitz ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use our contact extraction service ("the Service").

2. Information We Collect

Information you provide

• Account information: Email address and password when you create an account
• Uploaded content: Images, documents, and spreadsheets you upload for contact extraction
• Saved contacts: Contact data you choose to save to your account
• Payment information: Billing details processed through Stripe (we do not store your full payment card details)

Information collected automatically

• Usage data: Pages visited, features used, extraction counts, and timestamps
• Device information: Browser type, operating system, and screen resolution
• IP address: Used for rate limiting and abuse prevention

3. How We Use Your Information

We use the information we collect to:

• Provide and operate the Service, including processing your uploaded files
• Manage your account and subscriptions
• Enforce usage limits and prevent abuse
• Improve the Service and develop new features
• Communicate with you about your account or the Service
• Comply with legal obligations

4. File Processing and Data Retention

Uploaded files (images, documents, spreadsheets) are processed in memory and are not permanently stored on our servers. Files are discarded immediately after extraction is complete.

Extracted contacts are only stored if you explicitly save them to your account. Unsaved extraction results exist only for the duration of your browser session.

Account data is retained for as long as your account is active. You may delete your account and all associated data at any time.

5. Third-Party Services

We use third-party cloud services for infrastructure, text recognition, and AI-powered data extraction. We use Stripe for payment processing. These providers process data according to their own privacy policies and do not retain your uploaded files beyond the processing request.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption in transit (HTTPS/TLS) for all communications
• Encryption at rest for stored data
• Access controls limiting who can access user data
• Regular security reviews of our infrastructure

No method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate personal data
• Delete your account and associated data
• Export your saved contacts at any time
• Withdraw consent for optional data processing

To exercise any of these rights, contact us at support@contactblitz.com.

8. Cookies

We use essential cookies required for the Service to function (authentication, session management). We do not use third-party tracking cookies or advertising cookies.

9. Age Requirement

The Service is intended for users aged 18 and older. We do not knowingly collect personal data from anyone under 18. If we become aware that a user is under 18, we will delete their account and associated data promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes by posting the updated policy on this page with a revised "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact

If you have questions about this Privacy Policy or how we handle your data, please contact us at support@contactblitz.com.